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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Peggy Binn

November 5, 2023

5  out of  5 rating by Peggy Binn
"I recently changed my auto and renters insurance to Dtate Farm. Aside from getting a better rate the main reason I chose State Farm was the pleasure of working with Faron J. I have not found an insurance agent in many years who truly treated me so kindly and patiently. He.answered all my questions, he did not rush me to make decisions and he directed me to the policies I needed. What an outstanding agent! I had a very enjoyable experience this afternoon and feel Faron J helped me make a really good decision for my insurance needs. Thank you Faron J and State Farm."

Marcus Cruz

October 28, 2023

5  out of  5 rating by Marcus Cruz
"Faron was really helpful and informative was able to answer all my questions with ease"

P.Y. Williams

September 25, 2023

5  out of  5 rating by P.Y. Williams
"My experience has been great; no issues. I would refer or recommend this business for insurance services; The staff is friendly, courteous and knowledgeable. Again, a pleasant experience overall."

LINDA Richardson

September 14, 2023

5  out of  5 rating by LINDA Richardson
"I called State Farm because of a price increase and spoke to Debbie who was extremely helpful in assisting me. She looked at my policy and found the best coverage for a great discount. I was very pleased. She is very professional and knowledgeable and delightful to speak with. If you ever happen to speak with her when you contact State Farm you will understand why I say this. Keep up the great professional work!"

takyra netter

September 8, 2023

5  out of  5 rating by takyra netter
"I had a pleasure of working with Debbie and she was great ! She was so helpful, patience, and she thoroughly answered all of my questions. I love great customer service, so thanks Debbie!"

Jose Ortiz

August 18, 2023

5  out of  5 rating by Jose Ortiz
"Excellent service from Faron. Very courteous and friendly."


August 15, 2023

5  out of  5 rating by Tiana
"Faron Davis assisted me with my policy he listened to all of my needs and paired the correct coverages to my policy he is patient, personable and provided great customer service! Thank you!"

Jamel Riley

August 11, 2023

5  out of  5 rating by Jamel Riley
"I called State Farm after receiving a drastic price hike from my insurance provider. Faron worked with me to get me the best coverage for the lowest price. He reviewed my current policy and gave honest feedback on the lack of coverage I had. Then he walked through everything and made sure I understood what I was paying for. I will now be saving $100 per month for my luxury vehicle because of his assistance. I highly recommend anyone looking for auto insurance to give this office a call and ask for Faron! It was a pleasure to work with him."

Timothy McDonald

July 31, 2023

5  out of  5 rating by Timothy McDonald
"I enjoy the staff whenever I call. They are professional but also very personable. I’ve found their rates to be amongst the lowest."

Shantell Coleman

July 21, 2023

5  out of  5 rating by Shantell Coleman
"I absolutely love their customer service and professionalism. Debbie was very informative and hands on. It's always amazing to do business with individuals who have your best interest at heart."

Arma Fit

July 13, 2023

5  out of  5 rating by Arma Fit
"My claims have been addressed timely, the agents are so friendly 😍"

Daniel Waco

July 12, 2023

5  out of  5 rating by Daniel Waco
"I have been with this agency for years and love everything on autopay set up by Faron. Great job-peace and security. Recently I had some changes-called-Duncan answered-took down all the changes-handled everything and kept me in the loop through the process-everything he needed I was able to respond by text or answer a few questions by phone-he got my policy updated and new ID cards effortlessly. Duncan was professional-personable-efficient-and funny-great combo. Back on autopilot and feeling Safe- Thank you Duncan"

Wade Richman

July 11, 2023

5  out of  5 rating by Wade Richman
"Duncan is the best, go to him for your insurance needs"

Kristi Chenault

July 7, 2023

5  out of  5 rating by Kristi Chenault
"Cannot say enough kind words for the exceptional service I received today, provided by Kevin Duncan at agent Destiny Kyles-Jones’ office. His customer service skills are excellent and way above the curve. Thank you, Kevin!"

Krishna Teja

June 26, 2023

5  out of  5 rating by Krishna Teja
"The help provided was very quick and on point."

Brian Prampetch

June 20, 2023

5  out of  5 rating by Brian Prampetch
"Diana was an absolute delight to speak to. With customer service that's energetic and thoroughly helpful there's no surprise I stick with this company! Really quick with getting my information and all the quotes I needed. She led me through what steps to take to cover my more expensive personal belongings rather than just suggesting to me a cookie cutter policy. This individualistic experience is why I thank you for your help Diana!"

Charlotte Johnson

June 20, 2023

5  out of  5 rating by Charlotte Johnson
"Destiny and Faron were a pleasure to work with while getting coverage for my home and vehicle. The process was very quick and easy and I was very pleased that the quote matched my budget. Definitely will recommend to anyone needing any type of insurance coverage, they do it all!"

Bria Turner

June 12, 2023

5  out of  5 rating by Bria Turner
"Very nice, good customer service."

Chyna Carter

June 12, 2023

1  out of  5 rating by Chyna Carter
"Terrible experience today. Spoke to Diana she told me that she was going to email me a copy of my lien holder information. For some reason the lien holder information had not been showing in my policy since 2020. After an hour I called back to verify if it would be today, I spoke to Debbie. After she spoke to Diana, Diana informed her that she wouldn’t be able to send it, to me, until Friday. Sadly, I was not going to be told this, if I had not called back. I advised Debbie that I was needing the information today and that I will be going ahead and changing my agency today!"

David Hernandez

June 9, 2023

5  out of  5 rating by David Hernandez
"I’d like to commend both Duncan and Nancy as I’ve dealt with them both extensively on a variety of requests over the years. Their smiles always shine through the phone every time I call this office! Thank you both for your remarkable service and wonderful attitude!"


June 2, 2023

5  out of  5 rating by Marc
"Diana helped me get quotes for a state to state transfer and did a great job and had a lot of patience."

ad barnes

June 2, 2023

5  out of  5 rating by ad barnes
"When it came to updating and changing my policy Ms Debbie was and absolute angle she made this process stress free and easy her personality was joyful and uplifting it was a pleasure talking with her it made my day. I totally recommend this office for you insurance needs."

Maggie Hargrove

June 1, 2023

5  out of  5 rating by Maggie Hargrove
"Diana was very helpful and informative transferring my car insurance over to Texas today."


June 1, 2023

5  out of  5 rating by MECHE DAVIS
"Due to a need to change insurance companies, I come across DKJ State Farm Agency and I'm glad I decided to go with her agency. Everyone was nice and friendly. Faron Davis who was my agent is very knowledgeable and has a genuine personality. If anyone is out there shopping for insurance, this is your place, they will meet all of your needs!"

Courtney Wright

May 31, 2023

5  out of  5 rating by Courtney Wright
"I spoke with Asia to get my new car added to my insurance and her energy and conversation was amazing! This was my first time buying a car and she answered all of my questions"